List of services

Being the only company that specializes itself in mystery shopping business in Indonesia, we are seriously assisting our clients with customized report and questionnaires in accordance to their different needs.

An example hereof is that our clients may want to have their services measured during peak time and off peak time.

• A fast reporting will be submitted to our clients after the visits occurred as many clients require a fast reporting.
• A wide variety of shoppers enable our clients to choose the right customers to mystery shop their place.
• A wide variety of shoppers enable our clients to choose the right customers to mystery shop their place.
• Affordable pricing allow our clients to have a continue mystery shopping services and able to implement the result in improving their cashflows and profitability.

Mystery shopping methods we offer consist of :

• Telephone mystery shopping where agents report on a clients telephone response in a variety of situations such as a call from a prospective customer or to a telephone complaint.
• Visit mystery shopping is where shoppers visit client's retail premises to make an evaluation.
• Cybershops mystery shopping that is only conducted on the internet.
• Competitive Shops in which a clients' competitor is visited and information is noted on the same survey used by the client. Usually requested to compare customer service or pricing with a competitor.