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Welcome

CustomerXcellence is Indonesia's leading Mystery Shopping company. Our services cover all sorts of industry, from retail shops, hotels, restaurants, banks and many more.

By offering efficient services and high quality relationships with our clients and shoppers, we are able to assist our clients in improving their cashflow and long term existence and profitability.


copyright 2025 © customerXcellence. all rights reserved.

customerXcellence is member of MSPA-AP
MYSTERY SHOPPING PROFESSIONALS ASSOCIATION – ASIA PACIFIC
The largest professional trade association dedicated to improving service quality
using anonymous resources/mystery shoppers in the industry